A clear place to go.
Suitable callers are offered a transfer to the configured number. An unanswered call follows the agreed message-capture and email fallback.
Voice assistance
Give your team context before a sales call reaches them.
Use approved questions to identify suitable callers before offering a transfer.
Fictional example · voice
Sample transfer decision
- Service
- Bedroom flooring replacement
- Location
- Brookside · approved example area
- Transfer step
- Simulated attempt · one configured human number · unanswered
Transfer preview only. No call is placed or connected and no message is sent in this demo.
The everyday problem
Sales Call Screening and Transfer
Staff interrupt their work to find out what each caller needs and whether the inquiry fits.
Built around your business
What CPL configures.
CPL configures and manages a voice assistant with qualification questions, transfer criteria, one configured human number, and an unanswered-call fallback.
- Approved questions about the requested service and location.
- Business-defined criteria for offering a transfer.
- Transfer to one configured human number.
- If unanswered, capture a message and callback details, then email the team.
A fictional demonstration
Fictional demo · screen a service inquiry
Follow the conversation and its useful result. This sample does not make calls, send messages or take action in your systems.
Watch this solution at work.
Fictional demo · screen a service inquiry
A short, silent animated example
A short animated exampleSample businessFictional call
01 / 04Fictional demo · screen a service inquiry
CONVERSATION → ACTION
Sample transfer decision
Sample result forming- Service
- Bedroom flooring replacement
- Location
- Brookside · approved example area
Local sample only. Nothing is sent to a business.
Read the complete sample and result
This fixed example illustrates a configured workflow. It uses no audio, microphone, live AI, or real customer data.
Sample business information: Only the service details supplied in this fictional example are available. There is no live customer, account, booking, or operational connection.
- Sample caller
Can I speak with someone about replacing flooring in two bedrooms in Brookside?
- AI assistant
That fits this example's criteria. Simulated transfer to one configured human number: no answer. What callback details should the team review?
- Sample caller
I'm Casey. My callback number is +1 202-555-0147.
- AI assistant
The sample fallback captures your flooring request and callback details in an email summary for the team. This is a preview; nothing is sent.
Sample transfer decision
- Service
- Bedroom flooring replacement
- Location
- Brookside · approved example area
- Transfer step
- Simulated attempt · one configured human number · unanswered
- If unanswered
- Capture callback details and email the team
- Callback
- Casey · +1 202-555-0147
Transfer preview only. No call is placed or connected and no message is sent in this demo.
Where it fits
A useful fit for…
- Service businesses that screen new sales inquiries
- Small teams with one designated call recipient
Works well together
Part of a wider workflow.
Combine related needs in a clearly scoped service.
Configured for your business
See how this could work for you.
Share your workflow and the outcome you need. We’ll discuss the scope and provide a custom quote.