Chat assistance

Give routine questions a clear answer on your website.

Make approved service, hours, area, and policy information easy to find.

Fictional example · chat

Sample approved answers

Service area
Brookside · fictional approved area
Office hours
Mon–Fri · 9 am–5 pm · example hours
Next page
Business's approved services page

Illustrative answers from fictional business information. No live business lookup occurs.

The everyday problem

Website Front Desk

Visitors wait for basic answers while your team repeats the same information.

Built around your business

What CPL configures.

CPL configures and manages a chat assistant using the services, opening hours, service areas, and policies your business approves.

  • Answers grounded in your approved business information.
  • Service-area and opening-hours guidance.
  • Links to relevant service and policy pages.
  • A clear contact path for questions outside the approved material.

A fictional demonstration

Fictional demo · area and opening-hours questions

Follow the conversation and its useful result. This sample does not make calls, send messages or take action in your systems.

Watch this solution at work.

Fictional demo · area and opening-hours questions

15 sec · Silent example
A short, silent animated example
A short animated example
Chat agentWebsite Front Desk
Illustrative demo · Fictional business · Sample data
Sample businessFictional website chat
01 / 04

Fictional demo · area and opening-hours questions

Sample visitor

Do you serve Brookside, and when is the office open?

CONVERSATION → ACTION

Sample approved answers

Waiting for sample details

Follow the conversation to see the useful result take shape.

Local sample only. Nothing is sent to a business.

Read the complete sample and result

This fixed example illustrates a configured workflow. It uses no audio, microphone, live AI, or real customer data.

Sample business information: Only the service details supplied in this fictional example are available. There is no live customer, account, booking, or operational connection.

  1. Sample visitor

    Do you serve Brookside, and when is the office open?

  2. AI assistant

    In this example, Brookside is in the approved service area. Office hours are Monday to Friday, 9 am to 5 pm.

  3. Sample visitor

    Can I check what services you offer?

  4. AI assistant

    The approved services page would be your next step. For a question outside that information, contact the team.

Sample approved answers

Service area
Brookside · fictional approved area
Office hours
Mon–Fri · 9 am–5 pm · example hours
Next page
Business's approved services page

Illustrative answers from fictional business information. No live business lookup occurs.

Where it fits

A useful fit for…

  • Businesses with repeated pre-sale questions
  • Websites with useful information spread across several pages
01 / Next step

A clear place to go.

Visitors can open the relevant page or use your approved contact path when they need a person.

02 / Human involvement

Your team stays involved.

Your team approves the information and handles questions the assistant cannot answer from it.

Works well together

Part of a wider workflow.

Combine related needs in a clearly scoped service.

Configured for your business

See how this could work for you.

Share your workflow and the outcome you need. We’ll discuss the scope and provide a custom quote.

Show me this solution