Chat assistance

Help new customers arrive prepared for the next step.

Put your approved preparation checklist and onboarding guidance in one conversation.

Fictional example · chat

Sample preparation checklist

Bring
Goals and reference photos
Prepare if available
Approximate measurements
Ask a person
Clarify missing details with the consultant

Example checklist only. No account is created and no preparation task is marked complete.

The everyday problem

New-Customer Welcome Guide

New customers are unsure what to prepare, which resources to read, or what happens next.

Built around your business

What CPL configures.

CPL configures and manages a chat assistant with your onboarding steps, preparation checklists, approved resources, and contact instructions.

  • An explanation of the first steps and what to expect.
  • Preparation checklists for your service.
  • Links to approved forms and resources.
  • Instructions for reaching your team about exceptions.

A fictional demonstration

Fictional demo · prepare for a first consultation

Follow the conversation and its useful result. This sample does not make calls, send messages or take action in your systems.

Watch this solution at work.

Fictional demo · prepare for a first consultation

13.5 sec · Silent example
A short, silent animated example
A short animated example
Chat agentNew-Customer Welcome Guide
Illustrative demo · Fictional business · Sample data
Sample businessFictional website chat
01 / 04

Fictional demo · prepare for a first consultation

Sample visitor

What should I prepare for my first consultation?

CONVERSATION → ACTION

Sample preparation checklist

Waiting for sample details

Follow the conversation to see the useful result take shape.

Local sample only. Nothing is sent to a business.

Read the complete sample and result

This fixed example illustrates a configured workflow. It uses no audio, microphone, live AI, or real customer data.

Sample business information: Only the service details supplied in this fictional example are available. There is no live customer, account, booking, or operational connection.

  1. Sample visitor

    What should I prepare for my first consultation?

  2. AI assistant

    For this example, bring your goals, a few reference photos, and approximate room measurements if available.

  3. Sample visitor

    I don't have exact measurements yet.

  4. AI assistant

    The example checklist allows estimates. Note what is uncertain and ask the consultant what they need next.

Sample preparation checklist

Bring
Goals and reference photos
Prepare if available
Approximate measurements
Ask a person
Clarify missing details with the consultant

Example checklist only. No account is created and no preparation task is marked complete.

Where it fits

A useful fit for…

  • Consultation-based businesses
  • Teams with a repeatable new-customer preparation process
01 / Next step

A clear place to go.

The customer follows the checklist or opens the linked resources, then asks your team about anything specific to their situation.

02 / Human involvement

Your team stays involved.

Your team answers individual questions and checks any required information or completed steps.

Works well together

Part of a wider workflow.

Combine related needs in a clearly scoped service.

Configured for your business

See how this could work for you.

Share your workflow and the outcome you need. We’ll discuss the scope and provide a custom quote.

Show me this solution